• Products
  • Emergency Assistance
  • Preliminary medical assessment
  • Transportation of patients
  • Claims handling
  • Verification
  • Pre-departure information
  • Medical hotline
  • Country-specific reports
  • World Wise
  • Life Abroad
• SOS' medical set-up
• Our customers

Medical hotline

With the SOS Medical Hotline, travellers anywhere in the world can get in touch with a Scandinavian doctor, should the need arise. Our phone lines are open 24/7, 365 days a year.

The SOS Medical Hotline is more than just a great help to travellers; this product can also save the insurance company considerable expense. Many problems can be resolved quickly and easily, as well as inexpensively, over the telephone instead of requiring the person travelling to seek out a doctor abroad, with all the claims handling and administrative costs this would result in.

Companies, too, can offer their employees greater assurance on their travels abroad with the Medical Hotline.

Holiday makers

If a holidaymaker needs to consult a local doctor, the consultation is often made more difficult due to the language barrier and communication problems. This can be confusing and can cause unnecessary worry about whatever the problem may be. In addition, visiting a doctor can take half the day or all day when you are in unfamiliar surroundings.

A call to the SOS Medical Hotline can quickly validate or dispel some of the concerns associated with  sudden illness or injury and provide sound, comprehensible advice. Often, a visit to a local doctor or clinic will not even be necessary.

Business travellers

Time is money – especially for a business traveller on a tight schedule. A visit to a doctor could mean abandoning your schedule and losing an order. This can be another good reason to replace a visit to a doctor with a simple phone call.

For example, after discussing matters to clarify the situation, the SOS doctor may be able to give the business traveller some reassuring advice or assist with buying the correct medicine.

Seconded abroad

When a family relocates to a country where the local health service is not among the most acclaimed in the world, the possibility of consulting a Scandinavian doctor can be immensely reassuring. Especially when young children are involved.

As well as giving medical advice, SOS doctors can help you navigate the local health system and find the best medical facilities.